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    Home > Our Solutions > Software Solutions > CRM Solution > Customer Profile & Contact Management

    Customer Profile and Contact Management
    The Customer Profile and Contact Management makes it easier for management, marketing, sales and customer service teams to access customer information when dealing with customers. Having customer information-at-your-fingertips ability allows anyone to match customer needs with products plans, offerings, service reminders and more at the click of a mouse.

    UNLOCK THE REAL VALUE OF YOUR BUSINESS - by knowing your customers better and intimately
    • Complete & detailed customer contacts and information database.
    • Easy, fast and secure customer information retrieval.
    • Database marketing, prospecting, analysis and planning.
    • Deploy unique strategies for each customer grouping created.
    • Log all customer's activities, emails and correspondences.
    • Generate standardised business documents e.g. quotations / invoices.
    • Scheduling & calendar reminders for each customer.

    Features
    • Customer information
    • Contact person for each customer
    • Customer organization structure
    • Unlimited note / reminder creation for customer
    • Document attachment / filling for customer
    • Activity Update for customer
    • Time cost analysis for customer
    • Contact person information
    • Unlimited note / reminder creation for contact person
    • Document attachment / filling for contact person
    • Business card scanning for contact person
    • Multiple searching capability for customer
    • Multiple searching capability for contact person
    • Multiple view of customer profile
    • Multiple view of contact person
    • Sales analysis
    • Customer payment analysis
    • Document mail merge
    • Document scanning and filling tools
    • Email integration
    • Internal document filling system
    • Employee daily work schedule
    • Employee schedule monitoring
    • Employee timesheet